Arhaus Coupons & Discount Codes May 2024

Arhaus is an American home furnishings retailer specializing in heirloom-quality pieces. The company was founded in 1986 with a goal of providing sustainably sourced furniture and decor from artisans around the world. Shoppers will find everything from handcrafted furniture and art to seasonal decor and even one-of-a-kind treasures and refurbished antiques.

Design Services

Arhaus provides complimentary in-home or in-store design consultations. Customers can schedule an appointment with a local or online designer to help design their room or recommend products and colors. The Arhaus website also features a room planner to help customers plan their rooms.

Customer Service

Customers can contact Arhaus customer support and sales teams at (866) 427-4287. For email inquiries, use [email protected] for customer service-related questions and [email protected] for sales. The website also has an online chat option with a virtual assistant for help with common questions.

Arhaus Credit Card

Customers who prefer to finance their purchases should consider applying for the Arhaus Archarge Credit Card. Promotional financing is available on eligible purchases of $399 or more. Cardholders also get $100 back in rewards on qualifying purchases for every $1,500 spent on their card.

Shipping

Shipping charges on Arhaus purchases vary by the item type. Large items have a flat fee ranging from $299 to $599 within the contiguous U.S., based on the proximity of the shipping address to an Arhaus warehouse or local store. Smaller items that can be delivered via UPS are charged based on the purchase total and tend to be a minimum of 10% of the purchase price. Jewelry purchases receive free shipping.

Deliveries outside the contiguous U.S. are only available on orders of $2,000 or more and require custom shipping quotes.

Returns

The Arhaus return policy varies by item type:

• Furniture and rugs can be returned within 14 days, and a 10% restocking fee applies.
• Non-furniture merchandise in new condition is returnable within 30 days.
• Mattresses have a 60-day return window, and a 10% restocking fee applies.

Some items, such as clearance items marked as “Last Chance,” cannot be returned or exchanged. Delivery fees are not refundable except for returns related to product defects or damage that occurs during transit.